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Cambridge Friend Line (LAC)

In this space, you can ask questions, express non-conformities, share improvement actions and suggestions to drive NCSC to excellence. Your opinion is essential to us.

In our form you will find options for:

– Ask questions about our services and policies

– Voice complaints or grievances

– Submit complaints about specific services or situations

– Share suggestions for improving our school

Your participation helps us to grow and improve, thank you for your collaboration!

What does a PQRSF mean?

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Questions

Respectful and reasoned request for an answer or solution to a specific problem or need.

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Complaints

Expression of dissatisfaction or dissatisfaction with a particular service, process or situation.

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Claims

Formal request to correct an unfair or irregular situation, or to obtain compensation for harm or injury suffered.

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Suggestions

Refers to a proposal or idea to improve a particular process, service or situation.

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Congratulations

Refers to recognition or thanks for exceptional service, action or behaviour.

We want to know what you think!